ph6999 Privacy Policy

01 Introduction & Scope

This Privacy Policy applies to all personal data collected by ph6999 in connection with your registration, use of, and interaction with the ph6999 online gaming platform accessible at ph6999.cam (the "Platform"). It covers data collected through the Platform itself, through customer support interactions, through payment processing workflows, and through the identity verification (KYC) process.

This Privacy Policy does not apply to third-party websites, services, or applications that may be linked to or from the ph6999 Platform. ph6999 is not responsible for the privacy practices of third parties, and we encourage you to review the privacy policies of any third-party service you access independently of ph6999.

ph6999 processes personal data as both a data controller — in respect of data you provide directly to us — and, in certain contexts, as a data processor acting on instructions from PAGCOR and other regulatory authorities as required by law.

02 Data Controller

The data controller responsible for your personal data processed through the ph6999 Platform is the ph6999 operating entity licensed by PAGCOR to conduct online gaming operations in the Philippines. ph6999 is registered with the National Privacy Commission (NPC) of the Philippines in accordance with the requirements of the Data Privacy Act of 2012.

For all data privacy inquiries, data subject access requests, or concerns regarding the processing of your personal data, please contact ph6999's Data Protection Officer (DPO) using the contact details provided in Section 15 of this policy.

03 Data We Collect

ph6999 collects the following categories of personal data:

3.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify the 21+ age requirement);
• Philippine mobile number and email address;
• Registered address in the Philippines;
• Username chosen at registration.

3.2 Identity Verification (KYC) Data

• Government-issued photo ID (PhilSys ID, passport, driver's license, SSS ID, UMID, voter's ID);
• Selfie or liveness verification image where required;
• Proof of payment method ownership (e.g., GCash or Maya account screenshot);
• In enhanced due diligence cases: source of funds documentation.

3.3 Financial Data

• Deposit and withdrawal transaction records including amounts, timestamps, and payment methods used;
• Wallet balance history;
• Payment method identifiers (e.g., GCash registered phone number, bank account number for BPI/BDO/Metrobank transfers) — ph6999 does not store full card numbers.

3.4 Gaming Activity Data

• Game session logs including titles played, bets placed, outcomes, and timestamps;
• Sportsbook wager history;
• Responsible gaming tool settings (deposit limits, self-exclusion status);
• Bonus and promotion claim history.

3.5 Technical & Device Data

• IP address and approximate geographic location derived from IP;
• Device type, operating system, and browser version;
• Session timestamps and duration;
• Cookie identifiers and analytics data (see Section 8).

3.6 Communications Data

• Live chat transcripts with ph6999 support agents;
• Email correspondence with ph6999;
• Any information you voluntarily provide when submitting complaints, feedback, or support requests.

04 How We Collect Your Data

ph6999 collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal request, contact customer support, or participate in a promotion;
• Automatically: When you use the ph6999 Platform, our systems automatically collect technical and device data including IP address, session timestamps, and cookie-based analytics data;
• From payment providers: GCash, Maya, BPI, BDO, Metrobank, and other integrated payment providers may share transaction confirmation data with ph6999 for deposit and withdrawal reconciliation purposes;
• From identity verification providers: Where ph6999 uses a third-party KYC provider to assist with document verification, that provider may return verification status and risk signals — but not raw document images — to ph6999's systems;
• From PAGCOR and regulatory bodies: ph6999 may receive data from PAGCOR relating to player complaints, regulatory investigations, or cross-platform self-exclusion registrations.

05 How We Use Your Data

ph6999 uses personal data for the following purposes:

1. Account management: Creating, maintaining, and authenticating your ph6999 account;
2. Service delivery: Providing access to games, sportsbook markets, bingo rooms, and all other Platform features;
3. Identity verification: Confirming your identity and age (21+) in compliance with PAGCOR requirements;
4. Payment processing: Processing deposits and withdrawals through GCash, Maya, and other integrated payment methods;
5. Regulatory compliance: Fulfilling obligations under PAGCOR's licensing conditions, the Anti-Money Laundering Act (RA 9160 as amended), and other applicable Philippine law;
6. Fraud and security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, and cheating;
7. Responsible gaming: Monitoring gaming behaviour to identify potential problem gambling indicators and applying player-requested protection tools;
8. Customer support: Responding to your inquiries, complaints, and support requests;
9. Promotions and loyalty: Administering bonuses, promotions, and VIP loyalty rewards in accordance with applicable terms;
10. Platform improvement: Analyzing aggregate usage patterns to improve Platform performance, game selection, and user experience;
11. Marketing communications: Sending promotional offers by email or SMS where you have consented to receive them (see Section 13).

06 Legal Bases for Processing

ph6999 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the ph6999 Terms & Conditions, including account management, game delivery, and payment processing;
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine law;
• Legitimate interests: Processing for fraud prevention, security monitoring, Platform improvement, and responsible gaming monitoring — where these interests are not overridden by your fundamental rights;
• Consent: Processing for direct marketing communications, where your consent has been obtained and may be withdrawn at any time.

07 Sharing Your Personal Data

ph6999 does not sell your personal data. We share personal data only in the following limited circumstances and only to the extent necessary for the specified purpose:

7.1 Payment Processors

Transaction data is shared with GCash, Maya, BPI, BDO, Metrobank, and other integrated payment providers solely for the purpose of processing your deposit or withdrawal request. Each payment provider operates under its own privacy policy and data protection obligations.

7.2 Identity Verification Providers

KYC document data may be processed by a third-party identity verification provider engaged by ph6999. Such providers are contractually bound to process data solely for the KYC purpose and are prohibited from using your data for any other purpose.

7.3 Game Software Providers

When you play games supplied by third-party providers — such as live casino studio operators or slot game developers — those providers may receive technical session data (such as a session token and bet amounts) necessary to deliver the game. They do not receive your full identity data.

7.4 Regulatory Authorities

ph6999 is required by law to share data with PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other Philippine government authorities when required in connection with licensing audits, regulatory investigations, or anti-money laundering reporting obligations. Such disclosures are not voluntary and ph6999 cannot refuse lawful regulatory demands.

7.5 Law Enforcement

ph6999 will disclose personal data to law enforcement agencies when required by a valid legal order, court order, or subpoena issued by a competent Philippine authority.

08 Cookies & Tracking Technologies

ph6999 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential cookies: Required for the Platform to function — these include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without impairing core Platform functionality;
• Analytics cookies: Used to collect aggregated, anonymized data about how players navigate the Platform, which games are most popular, and where technical errors occur. This data helps ph6999 improve the Platform experience;
• Preference cookies: Store your Platform preferences such as language settings and responsible gaming tool configurations;
• Fraud prevention cookies: Used by ph6999's security systems to identify anomalous session behavior and detect potential account takeover or bot activity.

ph6999 does not use third-party advertising or retargeting cookies. You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core Ph6999 Platform, though some preference and personalization features may be affected.

09 Data Retention

ph6999 retains personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law. The retention periods in the table in Section 3 represent ph6999's standard retention schedule.

Where legal retention obligations apply — particularly in respect of financial transaction records and KYC documents under the Anti-Money Laundering Act and PAGCOR requirements — ph6999 is required to retain those data categories for a minimum of five (5) years from the date of the last relevant transaction or account closure, whichever is later. During this statutory retention period, retained data is subject to the same security controls and access restrictions as active account data.

Following the expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymized using procedures that prevent reconstruction of the original data.

10 Data Security

ph6999 implements organizational, technical, and physical security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and ph6999's servers;
• Encryption at rest for all databases containing personal data;
• Role-based access controls ensuring that only authorized personnel with a documented operational need can access personal data;
• Access logging and anomaly detection on systems holding personal data;
• Regular internal and third-party security assessments in accordance with PAGCOR's security requirements;
• Multi-factor authentication on administrative access to production systems.

While ph6999 takes data security seriously, no system is completely immune to breach. In the event of a security incident affecting your personal data, ph6999 will act promptly in accordance with our obligations under the Data Privacy Act and NPC breach notification requirements.

11 Your Data Rights

Under the Data Privacy Act of 2012 (RA 10173) and its implementing regulations, you have the following rights in relation to your personal data held by ph6999:

To exercise any of these rights, contact ph6999's Data Protection Officer using the details in Section 15. ph6999 will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. Identity verification may be required before certain requests are processed.

12 Children & Minors

The ph6999 Platform is strictly restricted to individuals aged 21 years and above. ph6999 does not knowingly collect personal data from individuals under the age of 21. If ph6999 discovers that personal data has been collected from an individual who is under 21 years of age, that account will be immediately closed, any balance forfeited in accordance with the ph6999 Terms & Conditions, and the personal data collected will be deleted from ph6999's systems as promptly as applicable legal obligations permit.

If you believe that a minor has registered an account with ph6999, please notify us immediately via live chat or by contacting the DPO at the address provided in Section 15. ph6999 takes underage gambling extremely seriously and will act on such reports without delay.

13 Marketing Communications

ph6999 may send you promotional offers, bonus alerts, and platform updates via email or SMS. Marketing communications are sent only to players who have consented to receive them during the registration process or through their account communication preferences.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in your ph6999 account dashboard under Account Settings;
• Clicking the unsubscribe link included in any marketing email sent by ph6999;
• Contacting ph6999 support via live chat and requesting removal from marketing communications.

Withdrawal of marketing consent does not affect your ability to continue using the ph6999 Platform or receiving transactional communications related to your account (such as deposit confirmations, withdrawal notifications, and security alerts). Transactional communications are sent regardless of marketing preference as they relate to the operation of your account.

14 Changes to This Privacy Policy

ph6999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or the features of the Platform. Material changes — those that significantly affect your rights or how your data is processed — will be communicated to registered players by email or in-platform notification at least seven (7) days before taking effect.

Minor clarifications, corrections, or updates required by regulatory change may take effect immediately upon publication. The date at the top of this policy reflects the most recent revision. The most current version of the ph6999 Privacy Policy is always available at ph6999.cam/privacy-policy.

Your continued use of the ph6999 Platform after any update takes effect constitutes your acknowledgment of the revised policy. If you do not accept a material change to this policy, you may request account closure by contacting support before the change takes effect.

15 Contact & Data Protection Officer

For all data privacy inquiries, data subject access requests, or complaints regarding ph6999's handling of your personal data, please contact ph6999's Data Protection Officer through the following channels:

• Live Chat: Available 24/7 from within your ph6999 account dashboard. Specify "DPO Request" at the start of your chat for routing to the appropriate team.
• Email: [email protected] (plain text — not a clickable link). Subject line: "Privacy / Data Subject Request". Response within 5 business days.

If you are not satisfied with ph6999's response to your data privacy concern, you may escalate the matter to the National Privacy Commission of the Philippines (NPC). Information on filing a complaint with the NPC is available through the NPC's official government channels.